credit management, Business Process Outsourcing, Public Sector Outsourcing and Debt Collection.
Credit Management
You concentrate on your core business function and let us concentrate on your complete invoicing and collections procedures. This is popular with businesses of all sizes looking to reduce cost and increase collections.
Business Process Outsourcing
If your business is looking to cut costs during this economic crisis without affecting productivity, then this may well be what you're looking for. Our business is aimed at the outsourcing of the business processes involved in but not limited to customer contact and call centre activities. We are able to undertake administration, complaint processes, cash flow facility/credit control/debt collection management and offer extra staff and resources to manage sudden fluctuations in workloads to keep your arbitrage costs to a minimum. We even white label so it will not affect your brand strength.
Public Sector Process Outsourcing
Councils looking to cut costs during this difficult time without affecting productivity and retain the ability to continue much needed public services, then it essential you speak with Lawton Hathaway. We are able to undertake administration, constituent complaint or query management processes, collections centre tasks including, collections and invoicing of council tax, parking tickets, care fees etc... We also offer consultancy for payment streamlining.
Debt Collection
Our debt collection service offers traditional collection methods and technology to engage the debtors in dialogue and collect the debt of any delinquency. We have a two stage collection service, the second of which is a more holistic view on collections to ensure even the most stubborn of debtors gets the opportunity to engage into dialogue.
